What Care Providers and CCGs need to learn from the Olympic security fiasco
What can purchasers and providers learn form the G4S problems earlier this year.
This is an article which sets out the lessons which all those involved in procurement can learn from the G4S Olympic fiasco and the West Coast Mainline affair. The article was written by Janet Roberts, Director of TfC, and was published in the online journal Practical Commissioning on 16th October 2012.
From the provider perspective these events underline the importance of demonstratingthat systems for performance managementare in place when tenders for health and social care contracts.